{"id":1291,"date":"2023-04-08T21:10:56","date_gmt":"2023-04-08T21:10:56","guid":{"rendered":"https:\/\/www.babysitter-sitly.pt\/veelgestelde-vragen\/"},"modified":"2026-01-13T10:23:38","modified_gmt":"2026-01-13T10:23:38","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.babysitter-sitly.pt\/en\/frequently-asked-questions","title":{"rendered":"Help &#038; Frequently Asked Questions"},"content":{"rendered":"\n    <div class=\"container-fluid px-0 faq__section radius-vector-section \">\n      <div class=\"container\">\n                  <h2 class=\"h1 text-center\">\n            FREQUENTLY ASKED QUESTIONS\n          <\/h2>\n                          <ul class=\"nav nav-tabs justify-content-center d-none d-sm-flex\" id=\"myTab\" role=\"tablist\">\n                                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link\" id=\"home-tab\" data-bs-toggle=\"tab\" data-bs-target=\"#1\" type=\"button\" role=\"tab\" aria-controls=\"home\" aria-selected=\"true\" data-section=\"general\">\n                  General\n\n\n                <\/button>\n              <\/li>\n                                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link\" id=\"home-tab\" data-bs-toggle=\"tab\" data-bs-target=\"#2\" type=\"button\" role=\"tab\" aria-controls=\"home\" aria-selected=\"true\" data-section=\"for-parents\">\n                  For parents\n\n\n                <\/button>\n              <\/li>\n                                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link\" id=\"home-tab\" data-bs-toggle=\"tab\" data-bs-target=\"#3\" type=\"button\" role=\"tab\" aria-controls=\"home\" aria-selected=\"true\" data-section=\"for-babysitters\">\n                  For babysitters\n\n\n                <\/button>\n              <\/li>\n                                        <li class=\"nav-item\" role=\"presentation\">\n                <button class=\"nav-link\" id=\"home-tab\" data-bs-toggle=\"tab\" data-bs-target=\"#4\" type=\"button\" role=\"tab\" aria-controls=\"home\" aria-selected=\"true\" data-section=\"privacy\">\n                  Privacy\n\n\n                <\/button>\n              <\/li>\n                      <\/ul>\n          <select class=\"form-select d-block d-sm-none\">\n                                        <option value=\"1\" data-target=\"1\">\n                General\n\n\n              <\/option>\n                                        <option value=\"2\" data-target=\"2\">\n                For parents\n\n\n              <\/option>\n                                        <option value=\"3\" data-target=\"3\">\n                For babysitters\n\n\n              <\/option>\n                                        <option value=\"4\" data-target=\"4\">\n                Privacy\n\n\n              <\/option>\n                      <\/select>\n              <\/div>\n                          <div class=\"tab-content\" id=\"myTabContent_1\">\n\n            <div class=\"tab-pane fade\" id=\"1\" role=\"tabpanel\" aria-labelledby=\"home-tab\">\n              <div class=\"qa-section radius-vector-section\">\n                <div class=\"top-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-top-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-top-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n                <div class=\"container\">\n                  <div class=\"row\">\n                    <div class=\"col-md-6 qa-left d-none d-sm-block\">\n                      <div class=\"qa-details\">\n                                                  <h2 class=\"title\">\n                            General                          <\/h2>\n                                                <div class=\"img-wrapper\">\n                          <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/time-work-header-img.svg\" alt=\"\">\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"col-md-6 qa-right\">\n                      <div class=\"qa-details\">\n                        <div class=\"accordion\" id=\"accordionExample_1\">\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__1_1\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__1_1\" aria-expanded=\"true\" aria-controls=\"collapse__1_1\"\n                                    data-article=\"what-is-sitly\">\n                                    What is Sitly?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__1_1\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__1_1\" data-bs-parent=\"#accordionExample_1\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Sitly is an online hub where neighbourhood families and local childcare providers can find and meet each other. You can take control of your babysitting search with our customisable web tool, which shows you potential matches in your area. Then, connect with your favourite candidates on your own terms as you conduct interviews and decide which babysitter, childminder, or family is the best fit for you.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__1_2\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__1_2\" aria-expanded=\"true\" aria-controls=\"collapse__1_2\"\n                                    data-article=\"how-does-sitly-screen-new-members\">\n                                    How does Sitly screen new members?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__1_2\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__1_2\" data-bs-parent=\"#accordionExample_1\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">We do not perform background checks or screen new members because we are not a job or babysitting agency. Rather, think of Sitly as a neighbourhood hub where parents and independent childcare providers &#8211; including babysitters and childminders &#8211; can find and connect with each other. As an inclusive community, Sitly\u2019s equitable access ensures that finding the right person for the job &#8211; or the right job for the person &#8211; remains fast and flexible for everyone.<\/p>\n<p>That means screening is in the hands of our members. Parents, babysitters, and childminders can vet each other based on their own priorities and preferences. Beyond exercising common sense when it comes to sharing personal details, we suggest you carefully review provided references and plan an official interview before making any final decisions. When you\u2019ve found the perfect match, you\u2019ll be glad you took the time to make sure everything was in order.<\/p>\n<p>Whether you\u2019re online or in the real world, your safety is important to us. So, if you receive any inappropriate messages or mistreatment, be sure to file a report with our team so we can check it out. Remember, all reports are private and investigated seriously by Sitly\u2019s staff. In addition, we perform manual checks on a routine basis and follow up on system alerts that notify us when anything out of the ordinary happens on our secure platform. <\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__1_3\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__1_3\" aria-expanded=\"true\" aria-controls=\"collapse__1_3\"\n                                    data-article=\"does-sitly-have-a-mobile-app\">\n                                    Does Sitly have a mobile app?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__1_3\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__1_3\" data-bs-parent=\"#accordionExample_1\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Yes, Sitly has a free app that you can download to sign up, create a profile, and search for other members in your area. Based on your profile information, we\u2019ll show you local families or babysitters, nannies, and childminders near you.<\/span><\/p>\n<p>You can reply to messages you receive from other Sitly members, or use your Premium account to get in touch right away with matches that interest you. From the app, you\u2019re able to chat 24\/7 so you can request references and schedule interviews even when you\u2019re not at home!<\/p>\n<p>With the Sitly app, you can also enable push notifications to keep you in the know and in touch with your babysitting contactoss. Download the app from the Google Play Store or Apple Store today to get started.<\/p>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.sitly.app&amp;hl=fr&amp;gl=fr\">Google Play Store<\/a><br \/>\n<a href=\"https:\/\/apps.apple.com\/ca\/app\/sitly-the-babysitter-app\/id1266270476\">Apple Store<\/a><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__1_4\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__1_4\" aria-expanded=\"true\" aria-controls=\"collapse__1_4\"\n                                    data-article=\"can-i-delete-my-account-whenever-i-want-to\">\n                                    Can I delete my account whenever I want to?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__1_4\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__1_4\" data-bs-parent=\"#accordionExample_1\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Yes, you can delete your Sitly account anytime by going to your profile and selecting \u201cAccount Settings\u201d to cancel your membership. Or, you can simply deactivate by setting your account to invisible if you\u2019re not actively seeking a match and would like to hide your profile until the next time you log in.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__1_5\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__1_5\" aria-expanded=\"true\" aria-controls=\"collapse__1_5\"\n                                    data-article=\"can-i-cancel-my-premium-membership\">\n                                    Can I cancel my Premium membership?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__1_5\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__1_5\" data-bs-parent=\"#accordionExample_1\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Yes, you can cancel your Premium membership anytime you wish. There are no cancellation fees, and you won\u2019t lose access to your Sitly profile if you choose to cancel. With the Basic account, you\u2019ll still have access to many of our interactive features, including a personalisable profile, custom search tool, and free replies to messages you receive.<\/p>\n<p>To cancel your Premium subscription with Sitly, go to the \u201cAccount Settings\u201d section of your profile, and click the \u201cCancel subscription\u201d link. If you subscribed through Google Play or Apple Store, you&#8217;ll have to unsubscribe where you made your initial purchase in order to stop further changes. Please note that we can&#8217;t end Google Play or Apple Store subscriptions for you.<\/p>\n<p>Remember, your Premium subscription automatically renews when your payment cycle renews. For example, this means that when you&#8217;ve taken out a subscription for 1 month, your Premium membership renews automatically 30 days after payment. However, if you&#8217;ve chosen a 3-month subscription, it will automatically renew after 90 days.<\/p>\n<p>If you decide to cancel your paid subscription, you will still retain access to Sitly\u2019s Premium features until the end of the current billing period.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                  <\/div>\n                        \n                        <!-- <div>\n                      <div class=\"bottom-title\">Still have questions?<\/div>                      <p>Visit our <a href=\"\/en\/frequently-asked-questions\">help section<\/a><\/p>                    <\/div> -->\n\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"bottom-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-bottom-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-bottom-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n                          <div class=\"tab-content\" id=\"myTabContent_2\">\n\n            <div class=\"tab-pane fade\" id=\"2\" role=\"tabpanel\" aria-labelledby=\"home-tab\">\n              <div class=\"qa-section radius-vector-section\">\n                <div class=\"top-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-top-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-top-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n                <div class=\"container\">\n                  <div class=\"row\">\n                    <div class=\"col-md-6 qa-left d-none d-sm-block\">\n                      <div class=\"qa-details\">\n                                                  <h2 class=\"title\">\n                            For parents                          <\/h2>\n                                                <div class=\"img-wrapper\">\n                          <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/time-work-header-img.svg\" alt=\"\">\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"col-md-6 qa-right\">\n                      <div class=\"qa-details\">\n                        <div class=\"accordion\" id=\"accordionExample_2\">\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__2_1\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__2_1\" aria-expanded=\"true\" aria-controls=\"collapse__2_1\"\n                                    data-article=\"how-do-i-find-a-baby-sitter-near-me-online\">\n                                    How do I find a baby sitter near me online?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__2_1\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__2_1\" data-bs-parent=\"#accordionExample_2\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Before starting your search, take a little time to figure out what your needs are. Full-time support? Part-time care? On-call help? Make a wish list of necessary and preferred characteristics so you can apply the right filters to our web tool.<\/p>\n<p>We\u2019ll provide you with a list of available sitters near you. Then you can personally screen and vet promising candidates by asking for references and organizing an official interview. If you find a babysitter or nanny who meets your requirements, set up a Premium Sitly account to get in touch with them right away. Or, you can take things slow and wait for interested childcare providers to message you first. <\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__2_2\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__2_2\" aria-expanded=\"true\" aria-controls=\"collapse__2_2\"\n                                    data-article=\"how-much-should-i-pay-my-babysitter\">\n                                    How much should I pay my babysitter?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__2_2\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__2_2\" data-bs-parent=\"#accordionExample_2\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">There is no standard hourly rate for childcare services. Rather, each nanny or babysitter\u2019s rate is determined by several factors \u2013 including their age and level of experience, the number of kids who need looking after, and how far they need to travel for the job.<\/p>\n<p>In order to come up with an appropriate rate, you should first take into account the minimum wage for your area. Then, you might consider offering a higher rate of pay to keep things fair if you\u2019re asking for any help with things like tutoring or chores around the house &#8211; or if you know your kids can be a handful for even the most patient of sitters!<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__2_3\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__2_3\" aria-expanded=\"true\" aria-controls=\"collapse__2_3\"\n                                    data-article=\"how-should-i-handle-interviewing-sitters\">\n                                    How should I handle interviewing sitters?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__2_3\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__2_3\" data-bs-parent=\"#accordionExample_2\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">First things first \u2013 message the prospective babysitter or nanny about any past childcare experience they may have, and ask about references from prior families. Then you can check in with the other parents to see what their impression was of the sitter.<\/span><\/p>\n<p>Next, come up with a list of questions that will help you determine if the sitter will be a good match for your family\u2019s needs. Review our <a href=\"https:\/\/www.babysitter-sitly.pt\/en\/ten-steps-to-babysitter\">10-Step Guide for Parents<\/a> for examples of questions to ask candidates during a babysitting interview. Finally, when you\u2019re ready, schedule a convenient time to get together in person for a one-on-one.<\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__2_4\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__2_4\" aria-expanded=\"true\" aria-controls=\"collapse__2_4\"\n                                    data-article=\"is-a-sitly-membership-free-for-everyone\">\n                                    Is a Sitly membership free for everyone?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__2_4\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__2_4\" data-bs-parent=\"#accordionExample_2\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Membership registration is always free, with no obligations. You can use your free Basic account to browse all of the profiles for registered childcare providers in your area, and send free replies to get to know more about the sitters who message you.<\/p>\n<p>If you want to be able to start conversations, however, you\u2019ll need a Premium subscription:<\/p>\n<p>1 month: ((Local price))<br \/>\n3 months: ((Local price))<\/p>\n<p>Please note, your Premium membership will automatically be renewed for the same period of time as you originally signed up for. Remember, you can cancel anytime and still retain access to Sitly\u2019s exclusive Premium features until the end of your current billing period.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__2_5\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__2_5\" aria-expanded=\"true\" aria-controls=\"collapse__2_5\"\n                                    data-article=\"what-features-does-a-basic-account-include\">\n                                    What features does a Basic account include?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__2_5\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__2_5\" data-bs-parent=\"#accordionExample_2\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">There are a number of free features available with a Basic account on Sitly. You can customise your profile, filter search results according to your preferences, browse nearby babysitters and nannies, and even bookmark your favourites. Plus, you can reply to messages you receive for free and quickly view applications from babysitters who are interested in working for you!<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__2_6\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__2_6\" aria-expanded=\"true\" aria-controls=\"collapse__2_6\"\n                                    data-article=\"what-kind-of-childcare-provider-is-right-for-me\">\n                                    What kind of childcare provider is right for me?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__2_6\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__2_6\" data-bs-parent=\"#accordionExample_2\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Sitly lets you expand your sitter search to find independent childcare solutions in your neighbourhood \u2013 including babysitters, nannies, and childminders. But given all these options, choosing the right solution for your family\u2019s needs requires weighing the pros and cons carefully.<\/p>\n<p>Keep in mind that nannies often work a set schedule and provide dependable assistance with more demanding tasks \u2013 while babysitters are typically scheduled as needed, and focus their energy on keeping kids safely entertained. A home daycare centre might give you the best of both worlds, but you\u2019ll need to pay extra attention to other important factors like location, flexibility, and cost.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__2_7\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__2_7\" aria-expanded=\"true\" aria-controls=\"collapse__2_7\"\n                                    data-article=\"how-can-i-view-babysitter-applications-on-sitly\">\n                                    How can I view babysitter applications on Sitly?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__2_7\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__2_7\" data-bs-parent=\"#accordionExample_2\">\n                                  <div class=\"accordion-body\">\n                                    <p>When a babysitter applies to your job, they\u2019ll appear in your list of applicants. You can find them by logging into your account and going to &#8220;Applicants&#8221; on your dashboard.<\/p>\n<p>&#8211; With a free account, you&#8217;ll see that someone applied, but not who it is<br \/>\n&#8211; With Premium, you can view the sitter\u2019s full profile, including their photo, experience, availability, and message them directly.<\/p>\n<p>Upgrading to Premium gives you full access to your applicants, so you can respond faster and make confident decisions about your childcare.<\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                  <\/div>\n                        \n                        <!-- <div>\n                      <div class=\"bottom-title\">Still have questions?<\/div>                      <p>Visit our <a href=\"\/en\/frequently-asked-questions\">help section<\/a><\/p>                    <\/div> -->\n\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"bottom-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-bottom-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-bottom-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n                          <div class=\"tab-content\" id=\"myTabContent_3\">\n\n            <div class=\"tab-pane fade\" id=\"3\" role=\"tabpanel\" aria-labelledby=\"home-tab\">\n              <div class=\"qa-section radius-vector-section\">\n                <div class=\"top-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-top-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-top-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n                <div class=\"container\">\n                  <div class=\"row\">\n                    <div class=\"col-md-6 qa-left d-none d-sm-block\">\n                      <div class=\"qa-details\">\n                                                  <h2 class=\"title\">\n                            For babysitters                          <\/h2>\n                                                <div class=\"img-wrapper\">\n                          <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/time-work-header-img.svg\" alt=\"\">\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"col-md-6 qa-right\">\n                      <div class=\"qa-details\">\n                        <div class=\"accordion\" id=\"accordionExample_3\">\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_1\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_1\" aria-expanded=\"true\" aria-controls=\"collapse__3_1\"\n                                    data-article=\"can-i-use-sitly-for-free-as-a-babysitter\">\n                                    Can I use Sitly for free as a babysitter?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_1\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_1\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p>Yes! You can use Sitly for free and start connecting with families in your area. Here&#8217;s what you can do with a free account:<\/p>\n<p>&#8211; Create a profile and be visible to parents nearby<br \/>\n&#8211; Search for families who are looking for a babysitter or nanny<br \/>\n&#8211; Send up a limited number of daily invites to families you&#8217;d like to work for<br \/>\n&#8211; Reply to messages from families who contactos you<br \/>\n&#8211; Mark families as favorites to keep track of the ones you\u2019re most interested in<\/p>\n<p>Want to reach out to more families or apply to more jobs? You can upgrade to Premium. With Premium, you can send unlimited invitations, send the first message to parents, and increase your chances of finding the perfect match.<\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_2\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_2\" aria-expanded=\"true\" aria-controls=\"collapse__3_2\"\n                                    data-article=\"is-sitly-free-for-babysitters\">\n                                    Is Sitly free for babysitters?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_2\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_2\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Account registration is free, with no obligations. With a free membership plan, you can browse all of the registered families in your area, invite your favourites to visit your profile, and send replies to get to know more about those who message you &#8211; all for no cost.<\/p>\n<p>If you find the perfect job and can\u2019t wait for the family to get in touch, however, a Premium subscription will allow you to start your own conversations and access other exclusive features:<\/p>\n<p>1 month: ((Local price))<br \/>\n3 months: ((Local price))<\/p>\n<p>Please note, your Premium membership will automatically be renewed for the same period of time as you originally signed up for. Remember, you can cancel anytime and still retain access to Sitly\u2019s exclusive Premium features until the end of the current billing period.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_3\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_3\" aria-expanded=\"true\" aria-controls=\"collapse__3_3\"\n                                    data-article=\"how-old-do-i-have-to-be-to-sign-up-for-sitly-as-a-babysitter\">\n                                    How old do I have to be to sign up for Sitly as a babysitter?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_3\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_3\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p>In France, sitters are required to be at least 16 years old at the time of account registration, in accordance with the GDPR privacy and security law of 2018. If you\u2019re 15 or younger, we recommend getting as much babysitting experience as you can in the meantime. Ask your family members about watching your little brothers, sisters, or cousins &#8211; or check in with trusted neighbours to see if you can babysit their kids.<\/p>\n<p>That way you\u2019ll have referrals and recommendations to share with new clients when you turn 16 and launch your babysitter or nanny career with Sitly.<\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_4\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_4\" aria-expanded=\"true\" aria-controls=\"collapse__3_4\"\n                                    data-article=\"do-i-have-to-submit-my-cv-or-resume-for-babysitting-jobs\">\n                                    Do I have to submit my CV or resume for babysitting jobs? \n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_4\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_4\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">No, it\u2019s not necessary to give your complete work history to Sitly or anyone else on our platform. Simply edit your profile to add any relevant information you wish to share directly with parents. We do suggest you calculate how many years of previous nanny services or babysitting experience you have, and organise any references\u2019 contactos information you might want to send later.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_5\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_5\" aria-expanded=\"true\" aria-controls=\"collapse__3_5\"\n                                    data-article=\"how-do-i-get-hired-immediately-for-open-babysitting-jobs\">\n                                    How do I get hired immediately for open babysitting jobs?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_5\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_5\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">To find a babysitting job online fast, you\u2019ll need to make a great first impression with a picture-perfect profile. Make sure you tell families all about who you are, what you\u2019re looking for, why you like working as a sitter, and when you\u2019re available.<\/p>\n<p>Keep in mind that you are 5 times more likely to be hired by a family when you have a professional profile picture. So put your best foot forward by uploading an up-to-date headshot or portrait that follows our photo guidelines: neutral background, no filters, nice and centered.<\/p>\n<p>Download the Sitly app so you can reply right away to interested families. If you don\u2019t want to wait for parents to get in touch, consider upgrading to a Premium membership so you can send the first message as soon as new jobs get posted.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_6\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_6\" aria-expanded=\"true\" aria-controls=\"collapse__3_6\"\n                                    data-article=\"how-do-i-prepare-for-an-interview-with-a-new-family\">\n                                    How do I prepare for an interview with a new family?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_6\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_6\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">The babysitting interview is your time to shine, which may feel like a lot of pressure, but you can put your nerves to bed by showing up well-prepared. Most parents will want to ask you about a lot of general information regarding your background and your approach to babysitting.<\/span><\/p>\n<p>Review our <a href=\"https:\/\/www.babysitter-sitly.pt\/en\/ten-steps-to-babysitting-job\">10-Step Guide for Babysitters<\/a> for a list of common interview questions so you can rehearse your answers beforehand. When it\u2019s time for your interview with the family, remember to be punctual, polite, and professional so clients can see how serious you are about being a sitter.<\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_7\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_7\" aria-expanded=\"true\" aria-controls=\"collapse__3_7\"\n                                    data-article=\"how-do-i-start-working-as-a-babysitter\">\n                                    How do I start working as a babysitter?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_7\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_7\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Parents prefer sitters who have worked with children in the past because it gives them a greater sense of trust and confidence that their kids will be in good hands. So, if you don\u2019t have any childcare experience, you\u2019ll probably need to lay a little groundwork before you\u2019re able to land a formal job.<\/p>\n<p>To kick off your babysitting career, ask family members about watching your younger siblings, cousins, or nieces and nephews \u2013 or check in with your neighbours about babysitting the kids next door. This way, you can gain some firsthand experience and improve your chances of finding a great job as a babysitter or nanny!<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_8\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_8\" aria-expanded=\"true\" aria-controls=\"collapse__3_8\"\n                                    data-article=\"how-much-can-i-earn-as-a-babysitter\">\n                                    How much can I earn as a babysitter?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_8\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_8\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Your babysitting earnings will vary greatly depending on how old you are, how much experience you have, how many kids you\u2019re taking care of, and how far away you live. We recommend setting your base rate at minimum wage levels to start.<\/p>\n<p>Keep in mind that it\u2019s normal to ask for a little extra pay if you consent to extra tasks \u2013 like picking up the kids or doing certain chores around the house \u2013 but be sure to lay out clear expectations in advance. Then, do your best to agree on an hourly rate that is fair for everyone involved.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__3_9\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__3_9\" aria-expanded=\"true\" aria-controls=\"collapse__3_9\"\n                                    data-article=\"what-are-sitly-invites-and-how-do-they-work\">\n                                    What are Sitly invites and how do they work?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__3_9\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__3_9\" data-bs-parent=\"#accordionExample_3\">\n                                  <div class=\"accordion-body\">\n                                    <p>Invites let you reach out to parents directly. When you send one, the parent is notified that you&#8217;re interested, and they can view your profile and ultimately reach out to you. The number of invites you can send depends on your account type:<\/p>\n<p>&#8211; With a free account, you can send a limited number of invites per day<br \/>\n&#8211; With a premium account, you can send unlimited invites<\/p>\n<p>Tip: Focus on families that match your experience, and make sure your profile is complete, friendly, and professional for the best results.<\/p>\n<p>If a parent replies, you can chat with them for free, even with a free account.<\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                  <\/div>\n                        \n                        <!-- <div>\n                      <div class=\"bottom-title\">Still have questions?<\/div>                      <p>Visit our <a href=\"\/en\/frequently-asked-questions\">help section<\/a><\/p>                    <\/div> -->\n\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"bottom-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-bottom-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-bottom-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n                          <div class=\"tab-content\" id=\"myTabContent_4\">\n\n            <div class=\"tab-pane fade\" id=\"4\" role=\"tabpanel\" aria-labelledby=\"home-tab\">\n              <div class=\"qa-section radius-vector-section\">\n                <div class=\"top-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-top-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-top-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n                <div class=\"container\">\n                  <div class=\"row\">\n                    <div class=\"col-md-6 qa-left d-none d-sm-block\">\n                      <div class=\"qa-details\">\n                                                  <h2 class=\"title\">\n                            Privacy                          <\/h2>\n                                                <div class=\"img-wrapper\">\n                          <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/time-work-header-img.svg\" alt=\"\">\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"col-md-6 qa-right\">\n                      <div class=\"qa-details\">\n                        <div class=\"accordion\" id=\"accordionExample_4\">\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__4_1\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__4_1\" aria-expanded=\"true\" aria-controls=\"collapse__4_1\"\n                                    data-article=\"does-sitly-store-my-personal-data-securely\">\n                                    Does Sitly store my personal data securely?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__4_1\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__4_1\" data-bs-parent=\"#accordionExample_4\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\"><br \/>\nWe made this platform to put you in complete control of your babysitting search, including what information you choose to share on the web and in real life. Nonetheless, in order to connect you with other members in your area, Sitly does ask for some personal information &#8211; like your email and home address.<\/p>\n<p>However, we never publish these details or make them available to other Sitly members or third parties. In addition, the data you send on our secure site is protected during transmission by SSL encryption, as noted by the lock icon in your browser&#8217;s URL bar. This ensures your online browsing privacy, while advanced security measures safeguard the data stored on our servers.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__4_2\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__4_2\" aria-expanded=\"true\" aria-controls=\"collapse__4_2\"\n                                    data-article=\"what-personal-details-are-visible-to-other-users\">\n                                    What personal details are visible to other users?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__4_2\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__4_2\" data-bs-parent=\"#accordionExample_4\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\"><strong>Sitters<\/strong>:<br \/>\nAs a childcare provider, only your first name, age, and profile photos are publicly visible. Your general location will also be shown to families looking for babysitters, nannies, or childminders &#8211; but your exact address won\u2019t be shared with other Sitly members.<\/p>\n<p><strong>Parents<\/strong>:<br \/>\nAs a parent, only the number of kids and their ages are displayed alongside your own first name and profile photos. Your approximate location will be shown to nearby babysitters, nannies, or childminders &#8211; but your exact address will remain hidden from other Sitly members. <\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                        <div class=\"accordion-item\">\n                                <h2 class=\"accordion-header\" id=\"heading__4_3\">\n                                  <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                    data-bs-target=\"#collapse__4_3\" aria-expanded=\"true\" aria-controls=\"collapse__4_3\"\n                                    data-article=\"why-does-sitly-need-to-know-my-home-address\">\n                                    Why does Sitly need to know my home address?\n\n\n                                  <\/button>\n                                <\/h2>\n                                <div id=\"collapse__4_3\" class=\"accordion-collapse collapse\"\n                                  aria-labelledby=\"heading__4_3\" data-bs-parent=\"#accordionExample_4\">\n                                  <div class=\"accordion-body\">\n                                    <p><span data-sheets-root=\"1\">Sitly uses your home address to connect you with other registered members who live nearby. An icon representing members\u2019 general locations lets parents, babysitters, nannies, and childminders see who\u2019s available in the neighbourhood. However, we promise not to reveal your street name or house number to any other members or private third parties.<\/span><\/p>\n\n\n\n                                  <\/div>\n                                <\/div>\n                              <\/div>\n                                                  <\/div>\n                        \n                        <!-- <div>\n                      <div class=\"bottom-title\">Still have questions?<\/div>                      <p>Visit our <a href=\"\/en\/frequently-asked-questions\">help section<\/a><\/p>                    <\/div> -->\n\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                <div class=\"bottom-vector\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-bottom-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n                  <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-bottom-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1291","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sitly Frequently asked questions<\/title>\n<meta name=\"description\" content=\"Find answers to the most frequently asked questions on this page. We are here to help! Can&#039;t find an answer? Use our Contact form.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.babysitter-sitly.pt\/en\/frequently-asked-questions\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sitly Frequently asked questions\" \/>\n<meta property=\"og:description\" content=\"Find answers to the most frequently asked questions on this page. We are here to help! Can&#039;t find an answer? 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