{"id":1290,"date":"2023-04-08T21:11:15","date_gmt":"2023-04-08T21:11:15","guid":{"rendered":"https:\/\/www.babysitter-sitly.pt\/contactos\/"},"modified":"2025-12-22T12:39:21","modified_gmt":"2025-12-22T12:39:21","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.babysitter-sitly.pt\/en\/contact","title":{"rendered":"Contact"},"content":{"rendered":"<!-- Banner Section -->\n<!-- Contact -->\n\n<div class=\"contact-banner-section\">\n    <div class=\"container\">\n      <div class=\"banner-route-wrapper d-flex align-items-center\">\n        <p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.babysitter-sitly.pt\/en\">Home<\/a><\/span><\/span><\/p>      <\/div>\n      <div class=\"row\">\n        <div class=\"col-md-12\">\n          <div class=\"banner-text-wrapper\">\n                            <h1 class=\"title\">Contact Sitly<\/h1>\n                \n            <div class=\"banner-vector\">\n              <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/banner-vector.svg\" alt=\"\">\n            <\/div>\n                            <div class=\"text\">\n                    Browse our FAQ or complete the form below to contact us.                <\/div>\n                \n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n\n\n  <!-- QA Section -->\n      <div class=\"qa-section radius-vector-section\">\n      <div class=\"top-vector\">\n        <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-top-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n        <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-top-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n      <\/div>\n      <div class=\"container\">\n        <div class=\"row\">\n          <div class=\"col-md-6 qa-left\">\n            <div class=\"qa-details\">\n                                <h3 class=\"title\">Answers to Your Questions<\/h3>\n                                              <div class=\"img-wrapper\">\n                <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/time-work-header-img.svg\" alt=\"\">\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"col-md-6 qa-right\">\n            <div class=\"qa-details\">\n              <div class=\"accordion\" id=\"accordionExample\">\n                                <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"heading__1\">\n                      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#collapse__1\" aria-expanded=\"true\" aria-controls=\"collapse__1\">\n                        Is a Sitly membership free for everyone?                      <\/button>\n                    <\/h2>\n                    <div id=\"collapse__1\" class=\"accordion-collapse collapse\"\n                      aria-labelledby=\"heading__1\" data-bs-parent=\"#accordionExample\">\n                      <div class=\"accordion-body\">\n                        Membership registration is always free, with no obligations. You can use your free Basic account to browse all of the profiles for registered childcare providers in your area, and send free replies to get to know more about the sitters who message you.\r\n<\/br><\/br>\r\nIf you want to be able to start conversations, however, you\u2019ll need a Premium subscription:\r\n<\/br><\/br>\r\n1 month: 14.99\u20ac<\/br>\r\n3 months: 31.47\u20ac (10.49\u20ac per month)\r\n<\/br><\/br>\r\nPlease note, your Premium membership will automatically be renewed for the same period of time as you originally signed up for. Remember, you can cancel anytime and still retain access to Sitly\u2019s exclusive Premium features until the end of your current billing period.\r\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                                  <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"heading__2\">\n                      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#collapse__2\" aria-expanded=\"true\" aria-controls=\"collapse__2\">\n                        How do I find a babysitter near me online?                      <\/button>\n                    <\/h2>\n                    <div id=\"collapse__2\" class=\"accordion-collapse collapse\"\n                      aria-labelledby=\"heading__2\" data-bs-parent=\"#accordionExample\">\n                      <div class=\"accordion-body\">\n                        Before starting your search, take a little time to figure out what your needs are. Full-time support? Part-time care? On-call help? Make a wish list of necessary and preferred characteristics so you can apply the right filters to our web tool. \r\n<\/br><\/br>\r\nWe\u2019ll provide you with a list of available sitters. Then you can personally screen and vet promising candidates by asking for references and organizing an official interview. If you find a babysitter that meets your requirements, set up a trial period on Sitly to get in touch with them directly.\r\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                                  <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"heading__3\">\n                      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#collapse__3\" aria-expanded=\"true\" aria-controls=\"collapse__3\">\n                        How should I handle interviewing sitters?                      <\/button>\n                    <\/h2>\n                    <div id=\"collapse__3\" class=\"accordion-collapse collapse\"\n                      aria-labelledby=\"heading__3\" data-bs-parent=\"#accordionExample\">\n                      <div class=\"accordion-body\">\n                        First things first \u2013 message the prospective babysitter or nanny about any past childcare experience they may have, and ask about references from prior families. Then you can check in with the other parents to see what their impression was of the sitter.\r\n<\/br><\/br>\r\nNext, come up with a list of questions that will help you determine if the sitter will be a good match for your family\u2019s needs. Review our <a href=\"\/en\/ten-steps-to-babysitter\">10-Step Guide for Parents<\/a> for examples of questions to ask candidates during a babysitting interview. Finally, when you\u2019re ready, schedule a convenient time to get together in person for a one-on-one.                      <\/div>\n                    <\/div>\n                  <\/div>\n                                  <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"heading__4\">\n                      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#collapse__4\" aria-expanded=\"true\" aria-controls=\"collapse__4\">\n                        How much should I pay my babysitter?                      <\/button>\n                    <\/h2>\n                    <div id=\"collapse__4\" class=\"accordion-collapse collapse\"\n                      aria-labelledby=\"heading__4\" data-bs-parent=\"#accordionExample\">\n                      <div class=\"accordion-body\">\n                        There is no standard hourly rate for childcare services. Rather, each nanny or babysitter\u2019s rate is determined by several factors \u2013 including their age and level of experience, the number of kids who need looking after, and how far they need to travel for the job.\r\n<\/br><\/br>\r\nIn order to come up with an appropriate rate, you should first take into account the minimum wage for your area. Then, you might consider offering a higher rate of pay to keep things fair if you\u2019re asking for any help with things like tutoring or chores around the house &#8211; or if you know your kids can be a handful for even the most patient of sitters!                      <\/div>\n                    <\/div>\n                  <\/div>\n                                  <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"heading__5\">\n                      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#collapse__5\" aria-expanded=\"true\" aria-controls=\"collapse__5\">\n                        Which childcare type is right for me?                      <\/button>\n                    <\/h2>\n                    <div id=\"collapse__5\" class=\"accordion-collapse collapse\"\n                      aria-labelledby=\"heading__5\" data-bs-parent=\"#accordionExample\">\n                      <div class=\"accordion-body\">\n                        Sitly lets you expand your sitter search to find independent childcare solutions in your neighbourhood &#8211; including babysitters, nannies, and childminders. Choosing the right type of sitter for you means weighing the pros and cons carefully. \r\n<\/br><\/br>\r\nKeep in mind that nannies typically work a set schedule and provide dependable assistance with more demanding tasks &#8211; while babysitters are usually scheduled as-needed and focus their energy on keeping kids safely entertained. A childminder might give you the best of both worlds, but you\u2019ll need to pay extra attention to other important factors like location, flexibility, and cost.\r\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                                  <div class=\"accordion-item\">\n                    <h2 class=\"accordion-header\" id=\"heading__6\">\n                      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#collapse__6\" aria-expanded=\"true\" aria-controls=\"collapse__6\">\n                        How does Sitly screen new members?                      <\/button>\n                    <\/h2>\n                    <div id=\"collapse__6\" class=\"accordion-collapse collapse\"\n                      aria-labelledby=\"heading__6\" data-bs-parent=\"#accordionExample\">\n                      <div class=\"accordion-body\">\n                        We do not perform background checks or screen new members because we are not a job or babysitting agency. Rather, think of Sitly as a neighbourhood hub where parents and independent childcare providers &#8211; including babysitters and childminders &#8211; can find and connect with each other. As an inclusive community, Sitly\u2019s equitable access ensures that finding the right person for the job &#8211; or the right job for the person &#8211; remains fast and flexible for everyone.\r\n<\/br><\/br>\r\nThat means screening is in the hands of our members. Parents, babysitters, and childminders can vet each other based on their own priorities and preferences. Beyond exercising common sense when it comes to sharing personal details, we suggest you carefully review provided references and plan an official interview before making any final decisions. When you\u2019ve found the perfect match, you\u2019ll be glad you took the time to make sure everything was in order.\r\n<\/br><\/br>\r\nWhether you\u2019re online or in the real world, your safety is important to us. So, if you receive any inappropriate messages or mistreatment, be sure to file a report with our team so we can check it out. Remember, all reports are private and investigated seriously by Sitly\u2019s staff. In addition, we perform manual checks on a routine basis and follow up on system alerts that notify us when anything out of the ordinary happens on our secure platform.                       <\/div>\n                    <\/div>\n                  <\/div>\n                 \n              <\/div>\n                                <div class=\"bottom-title\">Still have questions?<\/div>\n                  \n                  <p>Visit our <a href=\"\/en\/frequently-asked-questions\">help section<\/a><\/p>\n                  \n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div class=\"bottom-vector\">\n        <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/blue-bottom-vector.svg\" class=\"d-none d-sm-block\" alt=\"\">\n        <img decoding=\"async\" src=\"\/wp-content\/themes\/sitly__theme\/assets\/images\/faq-bottom-vector.svg\" class=\"d-block d-sm-none\" alt=\"\">\n      <\/div>\n    <\/div>\n    \n\n<!-- Contact Form 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